The second-hand marketplace Users Express Anger About Size Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its size classifications for women's and children's clothes without notifying all users about the change.
Social Media Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with similar services.
The platform has recommended to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Sizing System Modifications
Earlier, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Necessary Adjustments
Another shopper, located in England, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Marketplace Information
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: last year, the service retracted a modification concerning shipment methods following member complaints.